All Entries in the "People Skills" Category
Getting Customers to Pay Bills On-time
Business owners, entrepreneurs and the like are pretty well known at not being able to get customers to pay outstanding invoices. And that is no good- playing bill collector is not the most glamorous side of running a small business. The interesting part is business owners are getting better at the collection process.
Here are some [...]
People Skills Still Reign Supreme
At the risk of telling you the obvious, the ability to work with people is (still) the number one asset any entrepreneur can possess. Let’s put this to the test. Have you ever seen someone who has a great product (or service) but when they try to describe it to you they sound nothing short of [...]
Chik-fil-a and the Power of Words
OK, I’ll be the first to admit I love a good Chik-fil-a sandwich; it seems I am not alone in this because every time I visit the place is packed. Granted they have a great product but did you ever notice the caliber of people working behind the counter? They are very well trained and extremely [...]
How to Lay Off Employees and Save Face in the Process
As economic times get tight some solopreneurs may find themselves in the position of having to decrease staff. This can be very difficult for everyone involved so we’d like to offer some heartfelt advice but, before we go any further let’s set some basic ground rules:
Letting people go is never easy (read: it sucks)
Despite your best [...]
How to Handle Sales Objections
How often have you left a sales meeting (or sales pitch) beating yourself up for not closing the deal when it was well within our reach? And then begins the process of guilt, self- condemnation and intense scrutiny of our actions. Our minds overload with thoughts of all the things we should’ve said and all [...]
How to Motivate People and It’s Not What You Think (part 3)
In the last part of this article we will examine the remaining motivator, Conceptual, and tie everything together. Let’s get to it…
The Conceptual person can be identifed by their deep quest for knowledge, data and reality. They love to learn, tend to be objective in approach and favor critical thinking. They don’t like opinions and [...]
How to Motivate People and It’s Not What You Think (part 2)
In our last article we looked at the the concept of what motivates people, how motivators impact them and examined the Economic and Aesthetic motivators. This article we be the second of three articles and we’ll take a peek at three motivators: Power and Authority, Social along with the Doctrine
People who are motivated by Power [...]
How to Motivate People and It’s Not What You Think (part 1)
When people hear the term “motivation” images flood their minds of “magically” getting people to do things they would never do; or a slick over-marketed term that describes 80% of the public speakers in existence or a term that has run it’s course. While this may be the case it is not the focus of this [...]
